Testimonials for Badger Basement Systems

Sales representative is a classy guy and he knows what he is doing! The installation crew is very hard working!

The office is friendly and helpful.  Bill was great!  He suggested stuff that is helpful to our home.  He was early which worked out good and everything was left clean.                             

The office staff was polite and accommodating.  Dale was knowledgeable. I am very satisfied with the service as usual.  

Great job, by the crew they were very professional, knowledgeable and courteous. Your technician was not pushy and with your quality of products offered, reference opinions. The peace of mind offered by the products installed is priceless. There is nothing worse than worrying about your home every time a storm rolls in now that worry is gone!

The office staff was very courteous and prompt in answering the phone.  Paul was very knowledgeable and friendly.  The whole process from the first call to the end was exceptional. 

I chose your company because you solved the entire problem, not just a spot here and there. Also, your prices are competitive and your credentials are very impressive.

Gary was on point!  He diagnosed the problem before Rot-Rooter came to hydro-jet my discharge pipe.  Awesome tech!!    

The office was very courteous.  Chris was courteous and efficient.  He was a little early which was perfect.  He took the time to explain things to me and left his card so my husband could call him with questions as well.  I don’t know of anyone that can use your services currently, but I would recommend you. 

We first met Brian at the Realtors Home and Garden Show in Milwaukee. We felt he was very nice and definitely knew his stuff. We selected Badger to waterproof our basement because of their unique product and good price. When we signed our contract they were running a contest for a free SaniDry Dehumidifier, which we won! Thanks!

Tim was great!  I was impressed by materials, knowledge base and desire to be helpful and honest.  I plan to have you do a future project for me too. 

The technician was professional and knowledgeable. 

The office is fantastic and polite!  Gary called and was running ahead, and it worked well.  Wonderful service, thank you!              

The installation crew if very efficient and courteous!

This afternoon my wife and I met with Joel K and Jim. We asked your company to look at a water problem we have been having. When they arrived (10 minutes before the appointment time) they were very cordial and professional during the time they gathered some background information. They went around the basement looking at the problem areas, moving around several items (stored patio furniture) to get a better view. They measured the basement looking for out of level conditions and overall, looked very closely for the cause of our problem. But they didn't stop there. We then went outside and they surveyed the grade, the fill around the building, the condition of the windows, the brick half wall, the siding, everything. Then they asked for a shovel and dug down next to the outside wall to see what the junction of the foundation and the brick looked like. There's more. Jim then drew several pictures depicting what the construction looked like so that he could explain what the problem might be. In the end, we all agreed that the problem is probably above the foundation. Possibly water leaking in around openings in the siding combined with the lack of weep holes in the brick and the grade being above the foundation/brick junction. You would think they had done enough to at that point, but again, there's more. They went on to recommend other individuals that we could call to check out the problem AND they said that they would do some research and give us a call. After about 30 minutes they called back and gave us more information that they got after calling back to your office. In all they spent over 1.5 hours with us. Unfortunately, we will not be able to do business since our problem is not related to the work that you do. But, be assured that I will be relating this story to anyone who is willing to listen. These two men were the ultimate professionals. They were genuinely concerned about our problem, their customer service skills are superior and tried their best to find a solution for us. You should be proud of the way they represented your company. If they are indicative of the rest of your employees, then you have built an excellent company. Thank you for your company's concern.

The office staff was very helpful and professional over the phone.  Eric was knowledgeable and answered all questions and concerns that I had.  I am extremely happy with the service company provided.