Serving Southern WI & Northern IL, Janesville, Rockford, Madison, Milwaukee1-844-225-3694
My wife and I had struggled with wet basement issues for multiple years, and last fall finally decided that enough was enough, and contracted with your firm to get the situation squared away. Your guys did a great job, our basement’s been dry, and we were very happy with the overall result – with a singular exception: the position of the water discharge on the north side of the house, which left the water with nowhere to go - essentially turning that side of our yard into a swamp.
It has been my pleasure to work with Dale on this issue, and it’s resolution. He and I had a couple of productive, diplomatic, and customer-service oriented conversations on the topic, and Dale very quickly recognized what he needed to be done – not only to remediate the physical problem in my yard – but also to maintain a positive client relationship.
Dale did a fantastic job, and has left me a thoroughly satisfied customer – one who will certainly preach the gospel of Badger Basement Systems within my circle of influence. I wish to offer my thanks Jim; to your entire organization for a job very well-done; but especially to Dale – who took care of the problem, and also took care of the customer. Please recognize as an employer, just how lucky you are to have a man like that on your payroll.
Thank you Dale!!
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