Testimonials for Badger Basement Systems

Fred was very professional and had great customer service skills. We selected Badger Basement Systems because of the facts and options presented as well as the helpfulness of the staff. The crew was very courteous and explained everything that was being done. The work was competed as promised. This was a great experience for me and the job was done well.
Edward a. of Kenosha, WI
Monday, November 18th
Tom let us explain our water problems and then he presented the correct solution to our problem.  We chose Badger because you were the only one to give us the correct solution to our window wells without digging down to the drain tile and it was economical.   The crew was very courteous and they answered any questions that we may have had.  They were friendly and knowledgeable. 
Dan N. of Kenosha, WI
Thursday, March 10th
The rep (Todd) knew what he was doing and did very good.  I checked other basement companies and you came out on top.  Everything was good!! 
Judy D. of Kenosha, WI
Friday, November 16th
Very impressed with the products and sales team, but even more impressed with the installation team.  Very prompt, professional, and took the time to explain what was happening and who to contact if anything goes wrong. Finally have the peace of mind to finish the basement and not to worry about incoming moisture.  Thank you!
Rod S. of Kenosha , WI
Monday, December 29th
Your salesman wasn't pushy, wasn't all "Hollywood" with smiles and promises.
Charlotte D. of Kenosha , WI
Thursday, October 10th
The large info manual was quite helpful.  This is a complex matter to deal with and there are many issues involved.  The crew was hard working and knowledgeable as to what they were doing.  The clean up was beyond what i expected. 
Kenneth W. of Kenosha , WI
Tuesday, September 22nd
Chris knew exactly what my basement needed. Very solid product and great responding time. All the workers were great. The job was completed to A-1 quality!
Lee G. of Racine, WI
Monday, December 3rd
My wife and I had struggled with wet basement issues for multiple years, and last fall finally decided that enough was enough, and contracted with your firm to get the situation squared away. Your guys did a great job, our basement’s been dry, and we were very happy with the overall result – with a singular exception: the position of the water discharge on the north side of the house, which left the water with nowhere to go - essentially turning that side of our yard into a swamp. It has been my pleasure to work with Dale on this issue, and it’s resolution. He and I had a couple of productive, diplomatic, and customer-service oriented conversations on the topic, and Dale very quickly recognized what he needed to be done – not only to remediate the physical problem in my yard – but also to maintain a positive client relationship. Dale did a fantastic job, and has left me a thoroughly satisfied customer – one who will certainly preach the gospel of Badger Basement Systems within my circle of influence. I wish to offer my thanks Jim; to your entire organization for a job very well-done; but especially to Dale – who took care of the problem, and also took care of the customer. Please recognize as an employer, just how lucky you are to have a man like that on your payroll. Thank you Dale!!
Chris & Heidi F. of Racine, WI
Joel came to my home, he was very polite and knowledgeable - I felt I could trust him. I decided to have Badger Basement Systems complete the work because they are very professional and offered fair pricing. The crew, Aaron and Paul, were very nice and explained what they were doing. I appreciated the explanation after the job was completed and instructions on what I should do for a follow up.
Charlene B. of South Milwaukee, WI
Bill P, the service rep who assisted me with purchasing a new dehumidifier, was knowledgeable, professional, informative and credible.  He installed the new unit with no disruption or clean up on my part.  Excellent service!
Kim M. of Trevor, WI
Wednesday, June 3rd
We first heard of Badger Basement Systems from their TV commercials. We've always had some water problems in our basement and finally decided it was time to have someone look at it. Our specialist, Brian, was courteous and convinced us to have the work done. His knowledge and the warranty, sealed the deal. We have not had a drop of water in our basement since the work was completed. Your work has also helped make our home more affordable to buy.
Bonnie and Larry H. of Salem, WI
This afternoon my wife and I met with Joel K and Jim. We asked your company to look at a water problem we have been having. When they arrived (10 minutes before the appointment time) they were very cordial and professional during the time they gathered some background information. They went around the basement looking at the problem areas, moving around several items (stored patio furniture) to get a better view. They measured the basement looking for out of level conditions and overall, looked very closely for the cause of our problem. But they didn't stop there. We then went outside and they surveyed the grade, the fill around the building, the condition of the windows, the brick half wall, the siding, everything. Then they asked for a shovel and dug down next to the outside wall to see what the junction of the foundation and the brick looked like. There's more. Jim then drew several pictures depicting what the construction looked like so that he could explain what the problem might be. In the end, we all agreed that the problem is probably above the foundation. Possibly water leaking in around openings in the siding combined with the lack of weep holes in the brick and the grade being above the foundation/brick junction. You would think they had done enough to at that point, but again, there's more. They went on to recommend other individuals that we could call to check out the problem AND they said that they would do some research and give us a call. After about 30 minutes they called back and gave us more information that they got after calling back to your office. In all they spent over 1.5 hours with us. Unfortunately, we will not be able to do business since our problem is not related to the work that you do. But, be assured that I will be relating this story to anyone who is willing to listen. These two men were the ultimate professionals. They were genuinely concerned about our problem, their customer service skills are superior and tried their best to find a solution for us. You should be proud of the way they represented your company. If they are indicative of the rest of your employees, then you have built an excellent company. Thank you for your company's concern.
James a. of Franklin, WI
Thursday, November 14th
The office staff was very helpful and courteous when stepping up appointments. The representative was very friendly and knowledgeable. He throughly explained the project. I selected Badger Basement because of their BBB rating. The installation crew kept us up-to-date on the progress of the work and was able to explain and answer all my questions.
David C. of Greendale, WI
Thursday, November 14th
Crew (Aaron, Scott, Charlie) were respectful and clean cut. The office staff was always courteous and prompt. Salesperson (Willy) was great. Your product made sense and looked good. The Dry Basement Science book that I received before Willy's visit helped me a great deal. I am very satisfied with the work that was done on my home.
Lawrence M. of Milwaukee, WI
Thursday, November 14th
We heard of Badger Basement from Angie's List, great report! The office staff was very polite and the representative was knowledgeable, friendly, not pushy and professional. The crew was very prompt, friendly, hardworking and professional. Badger Basement was great! 
Pat a. of Whitefish Bay, WI
Thursday, November 14th
Total testimonials : 285

our service area

We serve the following areas

WisconsinIllinois
  • Belvidere
  • Capron
  • Cherry Valley
  • Garden Prairie
  • Loves Park
  • Machesney Park
  • Poplar Grove
  • Rockford
  • Rockton
  • Roscoe
  • South Beloit
Our Locations:

Badger Basement Systems
N1656 Hwy 12S
P.O. Box 158
Fort Atkinson, WI 53538
1-920-278-5832