Customer Testimonial from DeAnn G. in Orfordville, WI

Dear Jim:  This letter is being sent to you regarding your crew who today completed the waterproofing project at my aunt's house in Orfordville.  I coordinated the entire project on her behalf, so was involved from beginning to end.

I wanted to take this opportunity to tell you how very pleased I was with Paul (foreman) who headed th eproject.  He was exemplary in his work for so many reasons.

First and foremost, he was very thoughtful and helpful in dealing with me as his customer.  Whenever I asked a question, he paused in his work and responded directly to my inquiry, rather than rushing to get the job done.  When a tornado warning was issued, he made sure my grandchildren and I were informed of the warning.  He thouroughly explained what had to be done, and offered additional support and help in areas which were not his direct obligation.  He did more than he had to, which I found impressivel.  As a former high school teacher, I couldn't help but recognize that his interpersonal skills were great--not only with me but also his crew.

He worked quickly, efficiently and led his crew in a professional manner.  Paul certainly is a hard worker who produced quality work.  He also ensured that the area was very clean when the project was done.  I could not be happier with his work and professionalism.  Paul is a great representative of Badger Basement and I thought you should know what a great employee he is for you.

Thanks to everyone at Badger Basement--Jesse (sales) was helpful with the original bid and Stephanie (office) was able to move the project ahead when needed.

Sincerelyh,

DeAnn Grenawalt