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Getting all employees together for a company meeting proved to be a great and fun idea! We are excited for the new program and how it will positively affect our customers.
Fort Atkinson, WI - May 11, 2016
On Friday, May 6th, we closed the office for a few hours and had a company wide meeting at the beautiful Fort Atkinson Club. The meeting was titled “All Hands” discussing how it takes “all hands” in all departments to provide the best possible service to our valued customers. Once we wrapped up lunch, it was time to learn more about how we can improve and continue our “WOW” Service program.
After Jim went over our Mission Statement and opening discussion, Mary and Becky rolled out a new incentive program to all employees called “Give it Your All”. This program is focusing on attendance, performance and most importantly, customer satisfaction. The winning team member receives a hefty amount of money donated to a charity of their choice along with other great prizes.
Our goal is to be the best basement waterproofing and repair company and to GIVE IT OUR ALL. We continually train our employees on how to make that happen. I think it is working out really well! We have a couple of different options for our customers to leave feedback about their visit with us and our company. I am happy to announce that it is has worked out really well and the reviews have been pouring in.
Once our lunch and meeting was complete, everyone went outside for group photos. Being Wisconsin you just never know what kind of weather you will get. We couldn’t have been any luckier on this day! It was in the 80’s, sunny and simply beautiful. The Fort Atkinson Club is located right on the river so the scenery was amazing! We couldn’t have planned this day any better.
Our meeting was designed to inspire and motivate our team and we did just that! Everyone left feeling refreshed, re-energized and ready to help! I suppose the sundae bar and mid-day bowling may have helped with that too!
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