My wife and I had struggled with wet basement issues for multiple years, and last fall finally decided that enough was enough, and contracted with your firm to get the situation squared away. Your guys did a great job, our basement’s been dry, and we were very happy with the overall result – with a singular exception: the position of the water discharge on the north side of the house, which left the water with nowhere to go - essentially turning that side of our yard into a swamp. It has been my pleasure to work with Dale on this issue, and it’s resolution. He and I had a couple of productive, diplomatic, and customer-service oriented conversations on the topic, and Dale very quickly recognized what he needed to be done – not only to remediate the physical problem in my yard – but also to maintain a positive client relationship. Dale did a fantastic job, and has left me a thoroughly satisfied customer – one who will certainly preach the gospel of Badger Basement Systems within my circle of influence. I wish to offer my thanks Jim; to your entire organization for a job very well-done; but especially to Dale – who took care of the problem, and also took care of the customer. Please recognize as an employer, just how lucky you are to have a man like that on your payroll. Thank you Dale!!

          Dale came to our home and was very personable and knowledgeable. We selected Badger Basement Systems because of the detailed information and the variety of options and products to resolve my problem. The crew came on-time, started the job and worked hard to get it done in a timely manner. They left very little dust, the installation of the drainage tube was done with very little damage to my lawn. I also had another problem with water and your team looked at it and quoted on the spot. With approval they were able to find the problem and fix it. I was happy I didn't have to wait for another appointment.

          Dale was a great guy. He came in, introduced himself an explained what he was doing and did a great job. When he was done, he left the place cleaner than it was.

          I want to make sure that Dale gets the credit due; he is extremely knowledgeable, professional and thorough; plus he is an all around nice person.

          Very nice salesperson and the brochure you sent out ahead of time was very classy and helpful. Office staff were professional and friendly. I liked your lifetime warranty too. Very clean job!

          Representative (Dale) was excellent. You had more options to correct our problem and detailed explainations in the book. Outside was left clean when done.

          Dale is very competent, efficient and gave alternative, better ideas to what we had. You had also previously installed a sump pump system here. We were given maintenance advice, which was appreciated.

          We have seen your trucks around Madison and chose you because of our previous experience with you. Dale was professional and Richie and Dan were courteous and arrived on time.

          Dale is top notch and knows his job! We chose badger because of Dale and the fairness of pricing. What I appreciated most, was how I was shown every step of the way what was going on. It was nice to be informed.

          We had work done before and we saw an ad back then. Dale was our representative and he was good. We had used you before and the system has worked to keep our basement dry. When something works, why change? We are glad they came and got our new part of the basement fixed.