Tom let us explain our water problems and then he presented the correct solution to our problem. We chose Badger because you were the only one to give us the correct solution to our window wells without digging down to the drain tile and it was economical. The crew was very courteous and they answered any questions that we may have had. They were friendly and knowledgeable.
Fred was very professional and had great customer service skills. We selected Badger Basement Systems because of the facts and options presented as well as the helpfulness of the staff. The crew was very courteous and explained everything that was being done. The work was competed as promised. This was a great experience for me and the job was done well.
"Very impressed with the products and sales team, but even more impressed with the installation team." Read Full Testimonial
Rod S. of Kenosha , WI
Very impressed with the products and sales team, but even more impressed with the installation team. Very prompt, professional, and took the time to explain what was happening and who to contact if anything goes wrong. Finally have the peace of mind to finish the basement and not to worry about incoming moisture. Thank you!
The large info manual was quite helpful. This is a complex matter to deal with and there are many issues involved. The crew was hard working and knowledgeable as to what they were doing. The clean up was beyond what i expected.
The office staff was polite and friendly. The installation crew was very professional and efficient. They did a tremendous job and left no mess behind whatsoever. I would use them again without any hesitation if the need should arise.
Kenosha , WI
"You had the best offering I could find! I would not hesitate to recommend you to others or have you do..." Read Full Testimonial
David A. of Racine, WI
I was completely satisfied. You had the best offering I could find! I would not hesitate to recommend you to others or have you do additional work id the need arises! The entire area was cleaned were they worked, they were professional and worked in a very efficient manner. You had a low pressure and I was able to talk to your workers about ideas and different options.
Chris knew exactly what my basement needed. Very solid product and great responding time. All the workers were great. The job was completed to A-1 quality!
"Dale did a fantastic job, and has left me a thoroughly satisfied customer – one who will certainly..." Read Full Testimonial
Chris & Heidi F. of Racine, WI
My wife and I had struggled with wet basement issues for multiple years, and last fall finally decided that enough was enough, and contracted with your firm to get the situation squared away. Your guys did a great job, our basement’s been dry, and we were very happy with the overall result – with a singular exception: the position of the water discharge on the north side of the house, which left the water with nowhere to go - essentially turning that side of our yard into a swamp. It has been my pleasure to work with Dale on this issue, and it’s resolution. He and I had a couple of productive, diplomatic, and customer-service oriented conversations on the topic, and Dale very quickly recognized what he needed to be done – not only to remediate the physical problem in my yard – but also to maintain a positive client relationship. Dale did a fantastic job, and has left me a thoroughly satisfied customer – one who will certainly preach the gospel of Badger Basement Systems within my circle of influence. I wish to offer my thanks Jim; to your entire organization for a job very well-done; but especially to Dale – who took care of the problem, and also took care of the customer. Please recognize as an employer, just how lucky you are to have a man like that on your payroll. Thank you Dale!!
Chris & Heidi F.
Average Customer Ratings out of 563 Total Reviews
Our Installation Crew
Our Overall Service
The Cleanup Process
Our Office Staff
By Terry D. Chicago, IL
"Best construction experience I have ever hadQuality of Work:Rating: 5 out of 5 Stars.Comment: ""Overall Punctuality:Rating: 5 out..."
Best construction experience I have ever hadQuality of Work:Rating: 5 out of 5 Stars.Comment: ""Overall Punctuality:Rating: 5 out of 5 Stars.Comment: ""Professionalism of Company:Rating: 5 out of 5 Stars.Comment: ""Responsiveness:Rating: 5 out of 5 Stars.Comment: ""
By Terry D. Chicago, IL
"Quality of Work:Rating: 5 out of 5 Stars.Comment: ""Overall Punctuality:Rating: 5 out of 5 Stars.Comment: ""Professionalism of..."
Quality of Work:Rating: 5 out of 5 Stars.Comment: ""Overall Punctuality:Rating: 5 out of 5 Stars.Comment: ""Professionalism of Company:Rating: 5 out of 5 Stars.Comment: "This is the third time I have used Badger Basement in the last 18 months. Extremely satisfied on every level. The only contractor I have ever used that has done the work on time at the specified cost. "Responsiveness:Rating: 5 out of 5 Stars.Comment: ""
We have been in the basement and foundation repair business in Wisconsin for over 40 years.
As a part of the Basement Systems, Inc. network of authorized dealers, we provide the WaterGuard® dry basement solution. Along with our excellent customer service, our dedication to drying your basement forever has allowed us to be a successful business in Wisconsin.
We even fix foundations that have given in. For bowed or crumbling walls, we employ Foundation Supportworks galvanized steel wall anchors to stabilize concrete block or poured walls without costly excavation.
Since 1975, Badger Basement Systems has had the goal of providing excellent basement and foundation repair service along with giving each customer a great experience.
We have cemented ourselves as a trusted basement and foundation repair contractor, covering half of Wisconsin and Northern Illinois. For more company information, be sure to check out our Angie’s List and Yelp listings!
About the Owner
Jim Hedrick founded his family business fixing basement problems in 1975. 40 years and over 10,000 consultations later, his understanding of water problems and how to fix them is unmatched.
Jim has attended many training courses at the University of Wisconsin and Basement Systems Institute in Connecticut. He is a member of the South Central Wisconsin Builders Association, Madison Area Builders Association, National Association of the Remodeling Industry, Fort Atkinson Chamber of Commerce and Forward Janesville.
Jim is also a Vietnam veteran. Jim takes responsibility for the work his company performs. He has built the type of family operation where customers routinely compliment his staff and their work.